GDPR

PRIVACY STATEMENT BILTONG CHIEF
At Biltong Chief, we have focused on implementing the practices of, Fairness,
Transparency and Accountability to protect your privacy. We respect your
trust in us, to use, store and share your information. In this Privacy Statement
we explain how we collect personal information about you, how we use it and
how you can communicate with us regarding the use of your data.
 
All personal information we collect about you will be processed in accordance
with The EU General Data Protection Regulation (EU GDPR).

HOW WE COLLECT INFORMATION ABOUT
YOU
​
To use your personal information lawfully, we rely on one or more of the
following legal bases, Consent, Performance of a contract, Legal
obligation, Protecting the vital interests of you or others, Public Interest,
Legitimate interests. 
When you browse our website, we may ask for personal information such as
your name, email address. We may also collect information about you where
you are on the Internet (such as web site you came from, IP address, domain
types, like.co.uk and.com), your browser type, the country where your internet
service provider is located, the pages of our site that were viewed during your
visit and any search terms that you used. This information is only used for our
own research and to improve our service to you.
 
Our website uses “cookie” technology. A cookie is a little piece of text that the
server places on your device when you visit our website. They help us make
the site work better for you.

SOURCE OF COLLECTION

You provide us with your personal information when you visit our website and
when you submit an “on line” enquiry. We may collect personal information
through social media platforms such as Facebook and when you download
our App. We will also collect your personal information when you email us, telephone us and when you visit our premises in person. Personal information
is collected when you complete, various documentation to enable us to
provide our services to you or when we are obliged by regulations to collect
your personal information, for example, BRC requirements.

HOW WE SHARE YOUR PERSONAL
INFORMATION

We will only share your personal information when we are legally obliged to
do so and when requests are made by regulatory bodies.
HOW LONG WE KEEP YOUR
INFORMATION
We keep your information to meet our legal and regulatory requirements and
for as long as necessary to enable us to provide our products to you. We will
not keep your personal information for longer than is considered necessary for
these purposes.

HOW WE KEEP YOUR INFORMATION SAFE

At Biltong Chief we are committed to the protection and security of your
personal information. We use a variety of security technologies and
procedures to protect your personal information from “unauthorised use and
access. As effective as security practices are, no physical or electronic system
is entirely secure. We cannot guarantee the complete security of our data
base, or can we guarantee that information you supply will not be intercepted
while being transmitted to us over the internet. We have implemented strict
internal guidelines to ensure that your privacy is safeguarded at every level of
our organisation. We will continue to revise policies and procedures and
review systems, and we will implement additional security features as new
technologies become available. Any transmission of personal information is at
your own risk. When we receive your personal information we use appropriate
security measures to seek to prevent your personal information from being
compromised in any way. When you contact us to ask about your personal
information, we may ask you to identify yourself. This is to help protect your
information.

LINKS TO OTHER SITES:

Our site may, from time to time contain links to and from other websites. If you
follow a link to any of those websites, please note that those websites have
their own privacy policies and that we do not accept any responsibility or
liability for those policies. Please check those policies before you submit any
personal data to those websites.

YOUR PERSONAL INFORMATION RIGHTS

You have the following rights under the EU GDPR, in certain circumstances
and subject to certain exemptions, in relation to your personal data:
 
Right of Access: You have the right to obtain confirmation from us whether or
not we process personal information about you and where that is the case,
access to the personal data, including the purposes of the processing and the
categories of personal data concerned. The recipients or categories or
recipient to whom the personal information has been or will be disclosed.
 
You may also submit a written request for a copy of personal information you
believe we may be processing about you. Upon such a written request we will
verify the validity of the request for security purposes. Your subject access
request will be responded to in its entirety within thirty days, where the request
is considered to be unreasonable or onerous such requests will be responded
to within a two month time period.
 
Right to Rectification: You have the right to request that any inaccurate data
that is held about you is corrected, or if we have incomplete information you
may request that we update the information such that it is complete.
 
Right to Erasure: You may ask us to delete your personal information,
however this is not an absolute right and any such request will be considered
in connection with our legal obligations and under the legal framework of the
EU GDPR
 
Right to Restricting and Objecting: You have the right to request that we no
longer process your personal information for particular purposes, or to object
to our processing of your personal information for particular purposes.
 
Right to Data Portability: You have the right to request us to provide you, or a
third party with a copy of your personal information in a structured, commonly
used machine-readable format.

 
If we are processing information based on your consent, you may withdraw
that consent at any time. This does not affect the lawfulness of processing
which took place prior to its withdrawal.
MAKING A COMPLAINT
If you wish to make a complaint about the use of your personal information
you may do so in person, by telephone, in writing, and by email. Please be
assured that all complaints received will be fully investigated.
 
Complaints submitted by email should be addressed to
contact@biltongchief.ie
 
Complaints sent by post should be addressed to, The Data Protection Officer,
Biltong Chief, Unit 1, Aghaboy, Ferbane, Co Offaly, R42 XR80. You can also
contact the Data Commissioners Office at: www.dataprotection.ie

CHANGES TO THIS PRIVACY STATEMENT

We will make changes to this privacy statement from time to time, particularly
when we change how we use your information, and change our services. If we
make any changes we will post those changes here so that you can see what
information we gather, how we might use that information and in what
circumstances we may disclose it. By continuing to use our site after we post
any such changes, you accept and agree to the privacy statement as
modified.